TD Bank Canada Trust's Weak Apology for Racism

A Black man has rejected TD Bank's apology for the way staff at an Ottawa branch treated him when he tried to cash cheques for his business, which he says was ‘degrading.’ It’s an experience other Black business owners have had while banking.

Spalding recently filed a formal complaint to the company and has received what Carla Hindman, TD's manager of corporate and public affairs, described to CBC as "an unreserved public apology." But Spalding said after receiving the apology, he had another negative experience at the branch. He said he isn't optimistic things will change.

Spalding's allegations are part of a larger conversation across the country around racial profiling at financial institutions. "Banking while black" is a common term among Black Canadians who often face intense questioning, skepticism and poor customer service at banks.

Full Article on CBC News - Ottawa